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Rules and conditions you must follow when using Virtual Riddle services
Virtual Riddle services are designed to help our users optimize their business processes and succeed in their digital transformation journey. When using our services, you must follow the rules below.
When using Virtual Riddle services, you are deemed to have accepted the following usage policy. If you violate these rules, we reserve our legal rights.
Virtual Riddle reserves the right to suspend, restrict, or completely terminate the accounts of users who violate the terms of use or misuse our services, at its sole discretion, without prior notice and without any obligation to compensate. In this case, we have no obligation to refund the fees you have paid.
You are responsible for all content you share on the Virtual Riddle platform. You must not commit copyright infringement or share illegal or non-compliant content, respect the intellectual property rights of others, and ensure that the content you share on our platform complies with legal regulations.
Virtual Riddle places great importance on protecting our users' and our own intellectual property rights. This section explains the intellectual property rights related to content on our platform.
The Virtual Riddle platform, its interface, logos, designs, texts, graphics, software, algorithms, and all other content are the intellectual property of Virtual Riddle and are protected by copyright, trademark, patent, and other intellectual property laws.
It is prohibited to copy, modify, distribute, or use this content without Virtual Riddle's prior written permission.
Virtual Riddle grants its users a limited, non-exclusive, non-transferable license to use its services. This license only permits you to use the services in compliance with these terms of use.
For all content you share or upload on our platform, you grant Virtual Riddle and its affiliates a worldwide, royalty-free, sublicensable, transferable, and non-exclusive right and license. This license may be used for providing, developing, improving, promoting, using, copying, adapting, modifying, analyzing, publishing, transferring, displaying, and distributing the content.
By uploading or submitting content to our platform, you declare and commit that you own all intellectual property rights to this content, that you have the right to use and publish it, and that the content does not violate the rights of third parties. Virtual Riddle reserves the right to remove your content at any time and for any reason.
Virtual Riddle's name, logo, and product names are registered trademarks of Virtual Riddle. It is prohibited to use these trademarks for commercial purposes without prior written permission. For more information about Virtual Riddle's brand usage policy, please contact us.
Virtual Riddle places great importance on the privacy of our users. This section contains summary information about our platform's privacy practices and policies regarding the protection of personal data.
You can find detailed information about how your personal data is collected, processed, stored and shared in our Privacy Policy. Our Privacy Policy has been prepared in compliance with data protection laws.
Virtual Riddle reserves the right to change these terms of service unilaterally at any time. Changes take effect when they are published on our website.
Changes made to the terms will be considered effective upon publication on our website. Virtual Riddle is not obligated to notify changes, but may provide information on the website for important changes. Your continued use of our services means you accept the updated terms.
Last update date: May 1, 2024
When using Virtual Riddle services, you are deemed to have accepted the following liability limitations. These limitations apply to the fullest extent permitted by applicable laws.
Virtual Riddle services are provided "as is" and "as available". We do not make any express or implied warranties or commitments regarding our services.
Virtual Riddle reserves the right to change, suspend, or terminate its services with notice. We do not guarantee that our services will be uninterrupted, error-free, or secure, that they will meet your specific needs, or that any results will be obtained.
Virtual Riddle will not be liable under any circumstances, to the fullest extent permitted by applicable law, for the following:
In cases where any liability applies, Virtual Riddle's total liability will not exceed the higher of the following amounts under any circumstances:
These liability limitations apply even if Virtual Riddle has been notified of the possibility of a claim or damage, and apply under all legal theories (contract, tort, breach, or any other theory).
Third-party applications, links, and services may be available on the Virtual Riddle platform. Virtual Riddle is in no way responsible for the use, content, privacy policies, practices, or any damage related to these third-party services.
Some jurisdictions do not allow the exclusion of certain guarantees related to consumer rights or limitations of liability for certain damages. In such cases, the above limitations and exceptions may not apply to you, but will be applied to the fullest extent permitted by law.
To access Virtual Riddle services, you must pay the applicable subscription fees. This section explains our payment terms and billing policies.
Virtual Riddle offers various subscription plans for different needs. All prices and plan features are clearly stated on our website. Subscription fees may vary depending on the plan you choose and the payment period.
Virtual Riddle reserves the right to make changes to pricing and subscription plans with prior notice. Price changes do not affect the current subscription period and take effect in the next renewal period.
Virtual Riddle accepts various secure payment methods. Accepted payment methods include credit cards, debit cards, and corporate billing.
All subscriptions are automatically renewed unless otherwise stated. If you wish to cancel your subscription, you must complete the cancellation process from your account settings at least 7 days before the next billing date.
Cancelled subscriptions remain active until the end of the current billing period. No refund will be made in case of subscription cancellation, but you can continue to use our services until the end of the current period.
All stated prices exclude applicable taxes (including VAT). Additional taxes may apply depending on your country or region. These taxes will be reflected on your final invoice.
Some payment methods may incur additional fees due to transaction fees or foreign exchange rates. These additional fees are determined by your payment provider and are not controlled by Virtual Riddle.
Virtual Riddle, as a digital service provider, applies the following refund policy:
Virtual Riddle reserves the right to change the refund policy at any time. The evaluation of refund requests is entirely at Virtual Riddle's discretion, and each request is examined according to its own conditions.
If you have any questions about the terms of service or our services, there are multiple ways to contact us.
info@virtualriddle.com
For legal matters and contract questions
+90 (212) 963 03 63
Monday - Friday: 09:00 - 18:00
Maslak Neighborhood, AOS 55. Street, 42 Maslak B Block, Unit 4/542
Sarıyer, Istanbul
Our terms of service are updated in case of service changes, legal regulations, or platform developments. You will be informed of all important updates.
No, you must accept the terms of service to use the Virtual Riddle platform and its services.
You can send an email to info@virtualriddle.com or call +90 (212) 963 03 63 for questions about terms of service.
These terms of service were last updated on May 1, 2024.
Virtual Riddle reserves the right to change these conditions at any time, subject to prior notice. We recommend that you regularly check the terms of service.