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The protection and security of your personal data is our priority. This policy explains how your data is collected, used, and protected.
Virtual Riddle collects certain personal information to provide you with better services. All processes regarding the use of this information are carried out meticulously in compliance with the GDPR (General Data Protection Regulation) and relevant legislation.
Basic information that identifies you such as name, surname, and title
Email address, phone number, address
Username, password (encrypted), account preferences
Company name, tax number, industry, number of employees
IP address, browser information, session data, click analytics
Type of device you use, operating system, screen size
Virtual Riddle collects, stores, uses and processes your personal data for the following purposes, but not limited to these:
Important Notice: Virtual Riddle reserves the right to use and process your personal data for purposes other than those stated above. As long as you continue to use our platform, you will be deemed to have accepted that your data will be processed for any purpose deemed necessary by our company. We may change our data processing activities without prior notice. In this case, changes will be effective from the time they are published on our website. Your continued use of our services means that you accept the updated terms.
Your personal data is retained in our systems for as long as required by the purpose of use and legal retention periods. Once these periods expire, your data is destroyed using compliant methods.
Virtual Riddle considers the security of your personal data as one of our highest priorities. We implement industry standard security measures to protect your data and continuously improve our security protocols.
We value transparency in data security. No digital system is 100% secure, but we apply the highest security standards continuously to protect your data. Our data security team regularly tests our systems and subjects them to security audits.
SSL/TLS encryption protocols are used in all data transfers. This ensures that communication over the internet is encrypted securely.
Regular and automatic backup systems are used to prevent data loss. Backups are stored encrypted.
Advanced firewalls and intrusion detection systems prevent unauthorized access and cyber attacks.
With multi-factor authentication and role-based access controls, only authorized personnel can access your data.
We reduce potential risks by collecting and processing only the necessary data. The principle of purpose-limited data processing is applied.
Your personal data is stored and destroyed according to the following principles:
Virtual Riddle continuously reviews our security measures and makes improvements parallel to technological developments. You can contact us for more detailed information about our security processes and data protection measures.
Virtual Riddle believes that you should have control over your personal data. Under the General Data Protection Regulation (GDPR), you have the following rights:
When using your rights mentioned below, please consider the following:
You have the right to know whether your personal data is being processed, request information about the processed data and know to whom the data is transferred.
You have the right to request access to your personal data and receive a copy of your data.
You have the right to request the correction of your incorrect or incomplete personal data.
You have the right to request the deletion of your personal data under certain conditions. This right is also known as the "right to be forgotten".
You have the right to restrict the processing of your personal data under certain conditions.
You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transfer this data to another data controller.
You have the right to object to the processing of your personal data. This applies in particular to data processed for profiling and direct marketing purposes.
You have the right to withdraw any consent you have previously given at any time. The withdrawal of consent does not affect the lawfulness of data processing activities prior to the withdrawal.
You can apply to us in writing to exercise your rights mentioned above. You can make your application through one of the following channels:
Your application must contain the following information:
After receiving your application, we will finalize your request within 30 days at the latest free of charge. If the process requires an additional cost, we will inform you in advance about any applicable fees.
Virtual Riddle respects your rights regarding the protection of your personal data and makes every effort to facilitate the use of these rights. However, in some cases we may not be able to fully or partially fulfill your requests due to our legal obligations.
For detailed information on using your rights or if you have questions, you can contact us through the channels mentioned above.
Virtual Riddle considers the security of your personal data extremely important. In the event of a possible data breach, we follow the process below to inform you in accordance with our transparency principle and take necessary precautions.
While Virtual Riddle implements industry-standard security measures to protect data, the following applies in the event of any data breach:
A data breach is the accidental or illegal destruction, loss, alteration, unauthorized disclosure of personal data or access to such data. Data breaches may arise from various causes such as cyber attacks, physical security breaches, human error or system failures.
When a possible data breach is detected, a rapid assessment is made to determine the scope of the breach, the types of data affected and the number of people affected. This stage is a critical step in the data breach management process.
A notification is made to the relevant data protection authority within 72 hours at the latest after the breach is detected. This notification includes detailed information about the breach, possible consequences and information about the measures taken.
Those affected by the data breach are informed about the breach in clear and understandable language. This notification includes information about the nature of the breach, possible consequences and measures taken. The notification is made through appropriate channels such as email, SMS or website announcement.
A comprehensive investigation is conducted to determine the cause of the data breach and necessary technical and administrative measures are taken to prevent similar breaches from recurring. Security policies are reviewed, staff training is organized and necessary system updates are made.
If you suspect a possible breach related to your personal data or have security concerns, please notify us through the following channels:
Virtual Riddle adopts a proactive approach to data security. To minimize potential risks and ensure data security at the highest level, we continuously review and improve our security measures. We are always here for your questions about privacy and data security.