Loading...
Please wait
Please wait
Accelerate your IT teams with Jira Service Management, manage incidents, and deliver exceptional customer experiences.
Increase service quality with easy-to-use self-service portals, knowledge bases, and automation for your customers.
Quickly detect and resolve major incidents. Manage incidents effectively with automatic classification and prioritization.
Real-time reports and dashboards for service level agreements (SLA), performance metrics, and team efficiency.
Reduce request resolution times and increase team efficiency with Jira Service Management's artificial intelligence features.
Artificial intelligence automatically analyzes requests and routes them to the correct department.
Based on solutions to similar issues, AI suggests quick resolution paths.
Detect potential issues in advance and enable IT teams to take proactive measures.
Provide 24/7 service to users with chatbots and automatically resolve recurring requests.
Meet all service management needs of your different teams and departments with Jira Service Management.
Request management, issue resolution, and asset management for your IT help desk teams. ITIL-compliant processes and automation.
Manage customer requests on a single platform. Increase customer satisfaction with personalized responses and automatic notifications.
Manage and track recruitment processes, onboarding requests, and employee questions efficiently.
Seamless collaboration between development and operations teams. Change management and automated deployment processes.
Seamlessly integrate Jira Service Management with your existing IT infrastructure.
Slack
Microsoft Teams
Confluence
ServiceNow
Zendesk
+200 Integrations
Over 35,000 companies trust Jira Service Management for their IT service management processes.